Shipping policy

Thank you for shopping with premierjerseyoutlet.com. We are dedicated to delivering your orders promptly and efficiently. This Shipping Policy outlines our shipping practices, including delivery times, costs, and procedures.

1. Shipping Methods

We offer several shipping methods, including standard, expedited, and express options. The available shipping methods are designed to suit various needs and budgets. Standard shipping typically takes the longest, while expedited and express options ensure faster delivery.
Shipping carriers may include major providers such as UPS, FedEx, and USPS. The choice of carrier depends on your location and the shipping method selected at checkout. We strive to use reliable carriers to ensure your order arrives on time.
Delivery times generally range from 15-21 business days from the date of shipment. Estimated delivery times are provided during checkout and in your order confirmation email. These times are approximate and may be affected by factors such as weather and carrier delays.

2. Shipping Costs

Shipping costs are calculated based on the shipping method, package weight, and delivery address. During checkout, you will see a breakdown of shipping costs before finalizing your purchase. This allows you to choose the shipping option that best fits your needs.
We offer free standard shipping on orders over a certain amount. The minimum order value for free shipping is specified on our website. Free shipping applies only to standard shipping and may be subject to exclusions or restrictions.
For expedited or express shipping, additional charges will apply. These charges are based on the shipping method and the urgency of delivery. You will be able to review and select your preferred shipping option and its associated cost during checkout.

3. Order Processing Time

Orders are processed within 1-2 business days from the time they are placed. This timeframe allows us to prepare and package your order for shipment. Orders placed on weekends or holidays may experience a slight delay in processing.
Once your order has been processed, you will receive a shipping confirmation email with tracking information. This email provides updates on the status of your shipment and allows you to monitor its progress.
In rare cases, processing times may be extended due to high order volumes or unforeseen circumstances. We will notify you of any significant delays and work to resolve them as quickly as possible.

4. Tracking Your Order

You will receive a tracking number once your order has been shipped. This tracking number allows you to monitor the status and location of your package in real-time. Tracking information will be provided via email or through your account on our website.
For any issues or questions regarding tracking, please contact our customer service team. We are here to assist you with any concerns related to your shipment and will provide support to resolve any tracking issues.

5. Delivery Issues

If you experience any delivery issues, such as missing or damaged items, please contact us immediately. We will investigate the issue and work with the carrier to resolve it. Providing detailed information and photos of any damage helps expedite the resolution process.
Claims for damaged or lost items must be reported within a specified time frame, usually within 7 days of delivery. Prompt reporting allows us to address the issue efficiently and ensure that you receive the appropriate resolution.

6. International Shipping

We offer international shipping to select countries. International shipping options and costs are available during checkout based on your delivery address. Please review the available options to choose the best shipping method for your location.
Customs duties and taxes may apply to international orders. These charges are the responsibility of the recipient and are not included in the shipping cost. We recommend checking with your local customs office for more information on potential duties and taxes.
Delivery times for international shipments may vary and are subject to customs processing. While we strive to provide accurate delivery estimates, international shipments may experience delays due to customs procedures and other factors.

7. Address Accuracy

It is important to provide accurate and complete shipping information. Please ensure that your address, including any apartment or suite numbers, is entered correctly to avoid delivery issues. Incorrect or incomplete addresses may result in delays or failed delivery attempts.
Once an order has been placed and processed, we may not be able to modify the shipping address. Please review your order details carefully before completing the purchase. If you notice an error, contact us as soon as possible to request changes if possible.

8. Shipping Restrictions

Certain items may be restricted or prohibited from shipping to specific locations due to regulations or carrier policies. These restrictions may include hazardous materials, oversized items, or products subject to local regulations.
If an item is not eligible for shipping to your location, we will notify you during checkout and offer alternative options if available. We strive to provide as many shipping options as possible and will work with you to find a suitable solution.

If you have any questions or concerns about our Shipping Policy, please contact us. We are committed to providing you with a smooth and efficient shipping experience. Thank you for choosing premierjerseyoutlet.com!